TERMS & CONDITIONS
This page, together with the Website Privacy Policy tells you the terms of use on
which you may make use of our website, whether as a guest or a registered user.
Please read these terms of use carefully before you start to use the site. By using
our site, you indicate that you accept these terms of use and that you agree to abide
by them. If you do not agree to these terms of use, please do not use our site.
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Information About Us
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This site is operated by Expert Care UK Services Ltd. Any references in this
document to ‘Expert Care’, ‘we’, ‘us’ or ‘our’ shall be a reference to Expert Care UK
Services Ltd registered in England under company number 10790339 with its
registered office at Hersham Place Technology Park, Molesey Road, Walton-on-
Thames, Surrey, KT12 4RZ, or its subsidiaries, its parent company and its parent
company’s subsidiaries. Expert Care UK Services Ltd is regulated by and registered
with the Care Quality Commission.
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Accessing Our Site
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Access to our site is permitted on a temporary basis, and we reserve the right to
withdraw or amend the service we provide on our site without notice. We will not be
liable if for any reason our site is unavailable at any time or for any period.
If you choose, or you are provided with, a user identification code, password or any
other piece of information as part of our security procedures, you must treat such
information as confidential, and you must not disclose it to any third party. We have
the right to disable any user identification code or password, whether chosen by you
or allocated by us, at any time, if in our opinion you have failed to comply with any of
the provisions of these terms of use.
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You must not use our site for any of the following
purposes:
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ï‚· Disseminating any unlawful, harassing, libellous, abusive, threatening,
harmful, vulgar, obscene or otherwise objectionable material or otherwise
breaching any laws;
ï‚· Transmitting material that encourages conduct that constitutes a criminal
offence, results in civil liability or otherwise breaches any applicable laws,
regulations or code of practice;
ï‚· Interfering with any other person’s use or enjoyment of our website; or
ï‚· Making, transmitting or storing electronic copies of materials protected by
copyright without the permission of the owner.
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You are responsible for making all arrangements necessary for you to have access
to our site. You are also responsible for ensuring that all persons who access our
site through your internet connection are aware of these terms, and that they comply
with them.
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Intellectual Property Rights
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We are the owner or the licensee of all intellectual property rights in our site, and in
the material published on it. These works are protected by copyright laws and
treaties around the world. All such rights are reserved.
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You may retrieve and display content of our site on a computer screen, store such
content in electronic form on disk (but not any server or other storage device
connected to a network) or print one copy of such content for your own personal,
non-commercial use provided you keep intact all and any copyright and proprietary
notices.
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You must modify the paper or digital copies of any materials you have printed off or
downloaded in any way, and you must not use any illustrations, photographs, video
or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our
site must always be acknowledged.
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You must not use any part of the materials on our site for commercial purposes
without obtaining a licence to do so from us or our licensors.
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If you print off, copy or download any part of our site in breach of these terms of use,
your right to use our site will cease immediately and you must, at our option, return
or destroy any copies of the materials you have made.
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Reliance on Information Posted
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Commentary and other materials posted on our site are not intended to amount to
advice on which reliance should be placed. We therefore disclaim all liability and
responsibility arising from any reliance placed on such materials by any visitor to our
site, or by anyone who may be informed of any of its contents.
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Our Site Changes Regularly
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We aim to update our site regularly and may change the content at any time. If the
need arises, we may suspend access to our site, or close it indefinitely. Any of the
material on our site may be out of date at any given time, and we are under no
obligation to update such material.
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Availability of Our Site
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Although we aim to offer you the best service possible, we make no promise that the
services of our site will meet your requirements. We cannot guarantee that the
service will be fault free. If a fault occurs in the service, you should report it to us and
we will attempt to correct the fault as soon as we reasonably can. In addition, your
access to our site may be occasionally restricted to allow for repairs, maintenance or
the introduction of new facilities or services. We will attempt to restore the service as
soon as we reasonably can.
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Our Liability
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The material displayed on our site is provided without any guarantees, conditions or
warranties as to its accuracy. To the extent permitted by law, we, other members of
our group of companies and third parties connected to us hereby expressly exclude:
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All conditions, warranties, and other terms which might otherwise be implied by
statute, common law or the law of equity.
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Any liability for any direct, indirect or consequential loss or damage incurred by any
user in connection with our site or in connection with the use, inability to use, or
results of the use of our site, any websites linked to it and any materials posted on it,
including, without limitation any liability for loss of income or revenue, loss of
business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of
goodwill, wasted management or office time and for any other loss or damage of any
kind, however arising and whether caused by tort (including negligence), breach of
contract or otherwise, even if foreseeable, provided that this condition shall to
prevent claims for loss of or damage to your tangible property or any other claims for
direct financial loss that are not excluded by any of the categories set out above.
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This does not affect our liability for death or personal injury arising from our
negligence, nor our liability for fraudulent misrepresentation or misrepresentation as
to a fundamental matter, nor any other liability which cannot be excluded or limited
under applicable law.
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Information About You and Your Visits to Our Site
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We process information about you in accordance with our Privacy Policy. By using
our site, you consent to such processing and you warrant that all data provided by
you is accurate.
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Viruses, Hacking and Other Offences
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You must not misuse our site by knowingly introducing viruses, trojans, worms, logic
bombs or other material which is malicious or technologically harmful. You must not
attempt to gain unauthorised access to our site, the server on which our site is stored
or any server, computer or database connected to our site. You must not attack our
site via a denial-of-service attack or a distributed denial-of-service attack.
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By breaching this provision, you would commit a criminal offence under the
Computer Misuse Act 1990. We will report any such breach to the relevant law
enforcement authorities and we will co-operate with those authorities by disclosing
your identity to them. In the event of such a breach, your right to use our site will
cease immediately.
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We will not be liable for any loss or damage caused by a distributed denial-of-service
attack, viruses or other technologically harmful material that may infect your
computer equipment, computer programs, data or other proprietary material due to
your use of our site or to your downloading or any material posted on it, or on any
website linked to it.
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Linking to Our Site
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You may link to our home page, provided you do so in a way that is fair and legal
and does not damage our reputation or take advantage of it, but you must not
establish a link in such a way as to suggest any form of association, approval or
endorsement on our part where none exists.
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You must not establish a link from any website that is not owned by you.
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Our site must not be framed on any other site, nor may you create a link to any part
of our site other than the home page. We reserve the right to withdraw linking
permission without notice.
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If you wish to make any use of material on our site other than that set out above,
please contact us.
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Links from Our Site
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Where our site contains links to other sites and resources provided by third parties,
these links are provided for your information only. We have no control over the
contents of those sites or resources and accept no responsibility for them or for any
loss or damage that may arise from your use of them.
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International Use
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We make no promise that materials on our site are appropriate or available for use
outside the United Kingdom. Accessing our site from territories where its contents
are illegal or unlawful is prohibited. If you choose to access this site from locations
outside the United Kingdom, you do so on your own initiative and are responsible for
compliance with local laws.
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Miscellaneous
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You may not transfer any of your rights under these Terms of Use to any other
person. We may transfer our rights under these Terms of Use to another business
where we reasonably believe your rights will not be affected.
If you breach these Terms of Use and we choose to ignore this, we will still be
entitled to use our rights and remedies available at a later date or in any other
situation where you breach the Terms of Use.
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We shall not be responsible for any breach of these Terms of Use caused by
circumstances beyond our control.
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Jurisdiction and Applicable Law
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The English courts will have exclusive jurisdiction over any claim arising from, or
related to, a visit to our site [although we retain the right to bring proceedings against
you for breach of these conditions in your country of residence or any other relevant
country].
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These Terms of Use and any dispute or claim arising out of or in connection with
them or their subject matter or formation (including non-contractual disputes or
claims) shall be governed by and construed in accordance with the law of England
and Wales.
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Variations
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We may revise these Terms of Use at any time by amending this page. You are
expected to check this page from time to time to take notice of any changes we
made, as they are binding on you. Some of the provisions contained in these terms
of use may also be superseded by provisions or notices published elsewhere on our
site.
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Your Concerns
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If you have any concerns about material which appears on our site, please contact
us.